Terms and Conditions

Terms and Conditions


Cancellation and Refunds

You can cancel your order by emailing us or notifying us by post using the printable cancellation form up to 14 calendar days after the date that you placed the order.

If the goods have already been dispatched you must return them to us within 14 days of letting us know that you intend to cancel the order.

Your payment will be refunded within 14 days of the date that we receive the returned goods. Your refund will be for the amount paid for the goods and the standard delivery cost for the order (if paid). Extra delivery costs such as next day delivery charges will not be refunded.

Goods should be returned in the original packaging and in the same condition they were in when we dispatched them to you. You are responsible for paying your own postage or shipping charges to return the item to us.

The above does not apply to commissions or items that have been personalised.